Firstly, check if you have entered the right email-address at the check out. If so, please check your SPAM-mail too. If you still haven't received it, then we would love to help you. Contact Us with your full information in order to help us locate it. diamaofficiall@gmail.com

We're sorry to hear you have not received your complete order.
Please Contact Us, Include your order number and the missing product in the mail.
Please note we cannot process any cases reported after 5 day of the receipt of your items.

We would love to change it for you in case the order is still not processed.
Since we process the orders quick, it might happen that the order is already shipped. In this case we can change it afterwards for you.
We do however have a returns policy in place, if you are not satisfied with your items you can return this within 14 days of receipt.

The costs of shipping depends on the adres we ship your order to. After entering your adres at the check out, you will be able to view the prices.

Once your order has been shipped, you will receive a link to track your order. In case you haven't receive it, then please contact us by sending us an email with your order number in order to locate it.

You can ship your order back to us within 14 days after recipient. The SALE-articles are NOT eligible for refunds! Any returned SALE-articles will get a VOUCHER with the amount on it. In case you return any items after the 14 days, no refund will be offered nor will your items be returned to you.

You always have the option to return your order within 14 working days after the shipping date. Make sure to return the products unworn, undamaged and with the attached labels. Keep your return receipt until we have processed it.

The return is very easy! Follow up the rules for an easy return policy. In case you need more help, please contact us!
We do not cover any returns back to us.

All items will be examined upon return! If we receive an item in improper condition, the refund will become void!In case you return any items after 14 days upon receipt, no refund will be offered nor will your items be returned to you.If your return is accepted, you will receive an email with the confirmation. It may take up to seven business days to receive the refund, please keep the proof of your return when you send us the package.